Opinions: Circuit City Repair Dept.
Apr-28,2007 Filed in: OPINIONS
Retail: Circuit
City Repair Dept.
So we were having problems with our video camera. It seemed to be recording fine, but when you put old DV tapes in it there was a line of digital distortion in the picture. So I figured it just needed to be calibrated or aligned or something. I was short on time so I just took it to Circuit City to have them repair it – that is where I bought it (and of course didn’t get the protection plan because I am cheap). So they sent it in and a couple of weeks later I got a call asking me to authorize the repair that included replacing the “mechanism” coming to a grand total of $367. I paid $240 for the camera. Hmm. Anyways, they said that they couldn’t open the tape mechanism. That wasn’t the problem when I sent it in. I hate it when I feel like someone could be taking advantage of me just because I don’t know how to repair it myself or what a video camera “mechanism” is. No way I am paying that money.
Rating: 0 Gullys
So we were having problems with our video camera. It seemed to be recording fine, but when you put old DV tapes in it there was a line of digital distortion in the picture. So I figured it just needed to be calibrated or aligned or something. I was short on time so I just took it to Circuit City to have them repair it – that is where I bought it (and of course didn’t get the protection plan because I am cheap). So they sent it in and a couple of weeks later I got a call asking me to authorize the repair that included replacing the “mechanism” coming to a grand total of $367. I paid $240 for the camera. Hmm. Anyways, they said that they couldn’t open the tape mechanism. That wasn’t the problem when I sent it in. I hate it when I feel like someone could be taking advantage of me just because I don’t know how to repair it myself or what a video camera “mechanism” is. No way I am paying that money.
Rating: 0 Gullys